GD SIGNAL / HERE TO HELP
A direct route to a clear answer.
A question before you begin, or something about an existing project? Choose the right topic and tell us what you need.
An existing project
Include your project name, stage and what you need. You can also contact your agreed project lead.
Open an email draft ↗An invoice, cancellation or refund
Include the project or invoice reference and your request. Never send card details or passwords.
Open an email draft ↗Privacy or data rights
Describe the request and enough information to locate your record. We ask for proportionate verification only when needed.
Open an email draft ↗Content rights or a website issue
Send the page link and a description so we can investigate.
Open an email draft ↗A new idea? Start here.
A short brief helps us understand what you want to build. The first conversation is free.
Discuss your project ↗Refunds, cancellations & disputes